The art of influencing is an increasingly vital and nuanced skill required in the fast-paced world of project delivery, where success often relies on the ability to guide stakeholders towards a shared outcome. Effective influencing has the ability to make or break a project.
From managing complex HRIS implementations, navigating new regulatory requirements, or driving digital transformations, the ability to influence is essential for aligning stakeholder interests, fostering collaboration, and ultimately delivering results. This art blends emotional intelligence, effective communication, and strong leadership skills to achieve successful outcomes. To master this skill, there are several aspects to consider when building and applying influence throughout a project.
- The ability to influence begins with trust—building a relationship of trust with stakeholders encourages a healthy working relationship and builds credibility. Trust forms when people know they can rely on your expertise and that their own interests are always heard and considered. This is a long-term endeavour that demands a sustained commitment to transparent communication and dependable execution, forming the foundation for building influence on a project.
- Across most organisations, each stakeholder has their own objectives, concerns, and priorities. An effective influencer understands these varying perspectives and tailors their approach accordingly. By understanding what drives each stakeholder, you can more effectively align project goals with their expectations and create a collaborative environment where everyone feels invested in the outcome. This, in turn, enhances team morale and promotes a sense of shared ownership over the project’s results.
- Open communication is essential for any project and is a crucial tool for successful delivery. Whether presenting complex data, managing stakeholder concerns, or providing project updates, the ability to articulate ideas in a simple and compelling way is crucial. By tailoring your message to the needs and preferences of your audience, you ensure that your communication is both clear and impactful. For example, focusing on outcomes and outlining key information when presenting to a Steering Committee ensures your messaging resonates with the intended audience.
- Influence is reinforced when stakeholders can see the value being delivered. When stakeholders can connect their involvement to tangible outcomes, they are more likely to provide the support and resources needed to move the project forward. This not only reinforces the trust you have built with team members but also ensures successful project outcomes.
Mastering this art ensures smooth project execution and long-lasting positive relationships. After all, we may end up on the same project again in the future.
Glisk is always happy to share our experience and expertise. Get in touch if you want to discuss this in more detail by contacting us here.